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Field notes for whoever owns trust & safety.

Obligations get overstated by vendors and understated by everyone else, and the numbers get quoted without the context that makes them mean anything. These are written for the person who just became responsible for all of it — plain about what is actually required, and plain about what no tool can do for you.

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Posts here that discuss the law are general information, not legal advice. Obligations depend on your service's classification, member state, and facts — verify the current state of the law with counsel before relying on it.